{"id":13514,"date":"2025-09-29T22:34:04","date_gmt":"2025-09-29T20:34:04","guid":{"rendered":"https:\/\/juliafalowska.com.pl\/faq\/"},"modified":"2025-12-21T14:47:34","modified_gmt":"2025-12-21T13:47:34","slug":"faq","status":"publish","type":"page","link":"https:\/\/juliafalowska.com.pl\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\t\n\t\t\t
The most common questions and answers <\/div>\n\t\t\t\n\t\t\t
\n\t\t\t<\/span>\n\t\t\t

FAQ<\/h2>\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\t\n\t\t\t\n\t\t\t
\n\t\t\t<\/span>\n\t\t\t

Access to training<\/h4>\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\n
\t\n\t\t\t\n\t\t
\n\t\t\t
\n\t\t\t\t

\n\t\t\t\t\t\n\t\t\t\t\tHow to open the training after purchase?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Method 1: After logging into the user panel(https:\/\/juliafalowska.com.pl\/kokpit)<\/a>, the purchased training will be available in the \"Cockpit\"<\/em> tab under the heading \"Courses in progress\"<\/em>. Click on the selected training to go to its page. On the training page, you will see a \"Start learning\"<\/g> or \"Continue course\"<\/g> button .<\/g> Click on this button to access the videos. <\/p>\n

\n

\"\"<\/a>\"\"<\/a><\/p>\n<\/div>\n

Method 2: After logging in to the user panel(https:\/\/juliafalowska.com.pl\/kokpit)<\/a>, the \"Your Courses\"<\/em> tab will show the purchased training courses. Next to each training ,<\/g> you will see a \"Start learning\"<\/g> or \"Continue course\"<\/g> button. Click on this button to access the videos. <\/p>\n

\"\"<\/a><\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t
\n\t\t\t
\n\t\t\t\t

\n\t\t\t\t\t\n\t\t\t\t\tI bought the training, but I see a padlock next to the lessons and can't click on them.\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

This means you are not logged in. Log in to your user panel(https:\/\/juliafalowska.com.pl\/kokpit)<\/a>. <\/p>\n

\"\"<\/a> \"\"<\/a><\/div>\n

How to make sure you are logged in? See below in the \"Step by step\" section <\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t

\n\t\t\t
\n\t\t\t\t

\n\t\t\t\t\t\n\t\t\t\t\tWhy does the system show that I have to buy the training again?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

If after purchasing the training - going to the training page, you still see the \"Buy Now\"<\/em> button .<\/em> This means that you are not logged in. Log in to your user panel(https:\/\/juliafalowska.com.pl\/kokpit)<\/g>. After logging in, you should see a \"Start\/Continue Training\"<\/em> button .<\/em> <\/p>\n

How to make sure you are logged in? See below in the \"Step by step\" section <\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t

\n\t\t\t
\n\t\t\t\t

\n\t\t\t\t\t\n\t\t\t\t\tCan I view the training multiple times, how long are they available after purchase?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Yes, the online training is available for 365 days from the date of purchase<\/strong> and during this time you can return to it without limitation.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t

\n\t\t\t
\n\t\t\t\t

\n\t\t\t\t\t\n\t\t\t\t\tHow long do I have access to the webinar recordings?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Webinar recordings are available for 180 days (six months) from the date of purchase<\/strong>.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t

\n\t\t\t
\n\t\t\t\t

\n\t\t\t\t\t\n\t\t\t\t\tI have completed the training and cannot reopen it.\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

While logged in, go to the training page and click the \"Repeat course\"<\/em> button .<\/em> This will give you access to the materials again. <\/p>\n

\"\"<\/a><\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\t\n\t\t\t\n\t\t\t
\n\t\t\t<\/span>\n\t\t\t

Login and sessions<\/h4>\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\n
\t\n\t\t\t\n\t\t
\n\t\t\t
\n\t\t\t\t

\n\t\t\t\t\t\n\t\t\t\t\tI can't log in \/ session expired. What to do? \t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

First try logging in in incognito mode or another browser. If this does not help, please contact us: hello@juliafalowska.com.pl<\/a> <\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t

\n\t\t\t
\n\t\t\t\t

\n\t\t\t\t\t\n\t\t\t\t\tMessage: "Max number of active sessions exceeded".\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

This means that the account is logged in on several devices. To log in, click the big black button \"Click here to complete other logins and log in<\/em> on this device\"<\/em> on the login page, then try again. <\/p>\n

\"\"<\/a><\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t
\n\t\t\t
\n\t\t\t\t

\n\t\t\t\t\t\n\t\t\t\t\tCan I use the training on different devices?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Yes, but you can't be logged in on several devices at the same time. To switch to another device, log out of the previous one first. <\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\t\n\t\t\t\n\t\t\t
\n\t\t\t<\/span>\n\t\t\t

Invoices and billing<\/h4>\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\n
\t\n\t\t\t\n\t\t
\n\t\t\t
\n\t\t\t\t

\n\t\t\t\t\t\n\t\t\t\t\tWhen will I receive an invoice for the training?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Invoices are sent in the middle of the month and on the last day of the month.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\t\n\t\t\t\n\t\t\t
\n\t\t\t<\/span>\n\t\t\t

step by step<\/h4>\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\n
\t\n\t\t\t\n\t\t
\n\t\t\t
\n\t\t\t\t

\n\t\t\t\t\t\n\t\t\t\t\tHow do I check if I am logged in?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Go to: https:\/\/juliafalowska.com.pl\/kokpit
- if you see a panel with your name\/account name and a list of training courses, you are logged in.<\/p>\n

\"\"<\/a><\/div>\n


- If you see the login form (the \"Login\" and \"Password\" fields), it means that you are not logged in.<\/p>\n

\"\"<\/a><\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t
\n\t\t\t
\n\t\t\t\t

\n\t\t\t\t\t\n\t\t\t\t\tHow do I log out of all devices?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

On the login page, click \"Clear all active logins\"<\/em> and then log in again.<\/p>\n

\"\"<\/a><\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t
\n\t\t\t
\n\t\t\t\t

\n\t\t\t\t\t\n\t\t\t\t\tHow to repeat training that has been completed?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

After logging in, go to the \"Your Courses\" tab, select a training course and click the \"Repeat Course\" button.<\/p>\n

\"\"<\/a><\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

The most common questions and answers FAQ Access to training How to open the training after purchase? Method 1: After logging into the user panel(https:\/\/juliafalowska.com.pl\/kokpit), the purchased training will be<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13514","page","type-page","status-publish","hentry"],"yoast_head":"\nFAQ - Julia Fa\u0142owska<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/juliafalowska.com.pl\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Julia Fa\u0142owska\" \/>\n<meta property=\"og:description\" content=\"The most common questions and answers FAQ Access to training How to open the training after purchase? Method 1: After logging into the user panel(https:\/\/juliafalowska.com.pl\/kokpit), the purchased training will be\" \/>\n<meta property=\"og:url\" content=\"https:\/\/juliafalowska.com.pl\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Julia Fa\u0142owska\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-21T13:47:34+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/juliafalowska.com.pl\/wp-content\/uploads\/2025\/09\/faq1.1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"2318\" \/>\n\t<meta property=\"og:image:height\" content=\"1488\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/juliafalowska.com.pl\/faq\/\",\"url\":\"https:\/\/juliafalowska.com.pl\/faq\/\",\"name\":\"FAQ - Julia Fa\u0142owska\",\"isPartOf\":{\"@id\":\"https:\/\/juliafalowska.com.pl\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/juliafalowska.com.pl\/faq\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/juliafalowska.com.pl\/faq\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/juliafalowska.com.pl\/wp-content\/uploads\/2025\/09\/faq1.1-640x411.png\",\"datePublished\":\"2025-09-29T20:34:04+00:00\",\"dateModified\":\"2025-12-21T13:47:34+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/juliafalowska.com.pl\/faq\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/juliafalowska.com.pl\/faq\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/juliafalowska.com.pl\/faq\/#primaryimage\",\"url\":\"https:\/\/juliafalowska.com.pl\/wp-content\/uploads\/2025\/09\/faq1.1-640x411.png\",\"contentUrl\":\"https:\/\/juliafalowska.com.pl\/wp-content\/uploads\/2025\/09\/faq1.1-640x411.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/juliafalowska.com.pl\/faq\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Strona g\u0142\u00f3wna\",\"item\":\"https:\/\/juliafalowska.com.pl\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/juliafalowska.com.pl\/#website\",\"url\":\"https:\/\/juliafalowska.com.pl\/\",\"name\":\"Julia Fa\u0142owska\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/juliafalowska.com.pl\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ - Julia Fa\u0142owska","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/juliafalowska.com.pl\/faq\/","og_locale":"en_US","og_type":"article","og_title":"FAQ - Julia Fa\u0142owska","og_description":"The most common questions and answers FAQ Access to training How to open the training after purchase? Method 1: After logging into the user panel(https:\/\/juliafalowska.com.pl\/kokpit), the purchased training will be","og_url":"https:\/\/juliafalowska.com.pl\/faq\/","og_site_name":"Julia Fa\u0142owska","article_modified_time":"2025-12-21T13:47:34+00:00","og_image":[{"width":2318,"height":1488,"url":"https:\/\/juliafalowska.com.pl\/wp-content\/uploads\/2025\/09\/faq1.1.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/juliafalowska.com.pl\/faq\/","url":"https:\/\/juliafalowska.com.pl\/faq\/","name":"FAQ - Julia Fa\u0142owska","isPartOf":{"@id":"https:\/\/juliafalowska.com.pl\/#website"},"primaryImageOfPage":{"@id":"https:\/\/juliafalowska.com.pl\/faq\/#primaryimage"},"image":{"@id":"https:\/\/juliafalowska.com.pl\/faq\/#primaryimage"},"thumbnailUrl":"https:\/\/juliafalowska.com.pl\/wp-content\/uploads\/2025\/09\/faq1.1-640x411.png","datePublished":"2025-09-29T20:34:04+00:00","dateModified":"2025-12-21T13:47:34+00:00","breadcrumb":{"@id":"https:\/\/juliafalowska.com.pl\/faq\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/juliafalowska.com.pl\/faq\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/juliafalowska.com.pl\/faq\/#primaryimage","url":"https:\/\/juliafalowska.com.pl\/wp-content\/uploads\/2025\/09\/faq1.1-640x411.png","contentUrl":"https:\/\/juliafalowska.com.pl\/wp-content\/uploads\/2025\/09\/faq1.1-640x411.png"},{"@type":"BreadcrumbList","@id":"https:\/\/juliafalowska.com.pl\/faq\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Strona g\u0142\u00f3wna","item":"https:\/\/juliafalowska.com.pl\/"},{"@type":"ListItem","position":2,"name":"FAQ"}]},{"@type":"WebSite","@id":"https:\/\/juliafalowska.com.pl\/#website","url":"https:\/\/juliafalowska.com.pl\/","name":"Julia Fa\u0142owska","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/juliafalowska.com.pl\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/juliafalowska.com.pl\/en\/wp-json\/wp\/v2\/pages\/13514","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/juliafalowska.com.pl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/juliafalowska.com.pl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/juliafalowska.com.pl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/juliafalowska.com.pl\/en\/wp-json\/wp\/v2\/comments?post=13514"}],"version-history":[{"count":1,"href":"https:\/\/juliafalowska.com.pl\/en\/wp-json\/wp\/v2\/pages\/13514\/revisions"}],"predecessor-version":[{"id":13515,"href":"https:\/\/juliafalowska.com.pl\/en\/wp-json\/wp\/v2\/pages\/13514\/revisions\/13515"}],"wp:attachment":[{"href":"https:\/\/juliafalowska.com.pl\/en\/wp-json\/wp\/v2\/media?parent=13514"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}